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Privacy Policy

Who we are

This Privacy Policy explains how Professional CAD Design LLC ("Professional CAD Design," "we," "us") collects, uses and protects your information. Professional CAD Design LLC, 2961 West Fairmount Avenue, Phoenix, AZ. Phone: (623) 516-0387. Email: info@professionalcadesign.com. Effective date: October 25, 2026.

Information we collect

When you contact us through our website, by phone, by email or in person, we may collect your name, email address, phone number, project address and information about your project.

When you sign up for text messages, we also record the phone number you enrolled, the date and time, how you signed up (website form, in-person form or invoice link), the exact wording of the consent you agreed to, and technical details of the submission such as IP address and browser type.

Our website host (GoDaddy) uses cookies to analyze website traffic. You can choose whether to accept these cookies in the banner on our site.

How we use your information

We use your information to respond to your inquiry and provide quotes and drafting services; to schedule and remind you of appointments; to send project updates, invoices and payment reminders; and to keep records required for our business and by law. We do not sell your personal information.

Text messaging (SMS)

If you choose to receive text messages, we use your mobile number only to send messages about your inquiry, appointments, projects, invoices and payments, and to respond to your messages. Signing up is optional and is never required to submit an inquiry, buy a service or pay an invoice. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms & Conditions at professionalcadesign.com/sms-terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The only exception is the service provider that delivers our messages for us (our SMS provider, Twilio), which processes your number solely to send and receive our messages.

How we share information

We share information only with service providers that help us run our business (for example website hosting, email, text-message delivery and payment processing through PayPal), with permitting authorities when needed for your project and with your permission, or when required by law. These providers may use your information only to provide services to us. All of the above excludes text messaging originator opt-in data and consent, which is not shared with any third party.

How long we keep information

We keep inquiry and project information for as long as needed to provide our services and meet legal, tax and record-keeping obligations. We keep records of text-message consent and opt-out requests for at least four years after our last message to you, so that we can show your choices were honored. When information is no longer needed, we delete it.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct or delete your information, or stop any communication, by calling (623) 516-0387 or emailing info@professionalcadesign.com. You can stop text messages at any time by replying STOP.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The effective date at the top shows when it was last changed.

Copyright © 2012 Architectural Drafting and Design Services in Phoenix, Arizona - All Rights Reserved.

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